Case Study:
Pressed4Time
Sector - Laundry, Dry Cleaning and Related Services
Service - Tender writing
THE BRIEF:
Pressed4Time Green Cleaners is a Galway (Ireland) based Eco Dry Cleaners, Laundry Services and Linen Rentals business, who engaged us to help them secure a sizeable contract for Atlantic Technological University (“ATU”). ATU were seeking a suitable Service Provider to provide Laundry, Dry Cleaning and Miscellaneous Services - including the Hire of Workwear - across their various Campuses.
OUR APPROACH:
TenderHelp provided end-to-end bid management and writing services, working closely with the Pressed4Time team through regular strategy calls and targeted information requests. We developed five bespoke method statements that demonstrated Pressed4Time’s capability, compliance, and commitment to service excellence. Our process centred on gaining an in-depth understanding of their operations, sustainability ethos, and customer-focused methodology, enabling us to craft a compelling narrative supported by real-world examples, clearly evidencing Pressed4Time’s ability to exceed ATU’s requirements.
OUTCOME:
Our submission achieved maximum quality marks across all evaluation criteria, demonstrating TenderHelp’s ability to help clients win their first public sector tender, and win tenders outside of the UK.
In addition to the €4 million contract award, the process delivered several tangible outcomes:
-
Top-ranking submission among multiple national bidders, positioning Pressed4Time as a leading supplier in its field across Ireland.
-
No clarifications or post-submission requests from the evaluation panel - demonstrating the clarity and completeness of the tender.
-
Positive feedback from ATU’s Procurement Team, commending the structured approach and professionalism of the submission.
-
Enhanced visibility for Pressed4Time within the public sector, resulting in additional tender invitations and partnership opportunities.
-
A new long-term client relationship with a major public institution for Pressed4Time, providing stable recurring revenue and an excellent reference for future bids.
-
Translated and aligned bid content with Irish and EU public sector procurement standards.
ADDED VALUE PROVIDED:
TenderHelp’s support extended beyond bid writing, delivering lasting improvements to Pressed4Time’s tender readiness and organisational capability:
-
Policy and documentation review: We updated company policies (Environmental, Quality, Health & Safety) to fully align with ATU’s and wider public sector standards.
-
Creation of bespoke evidence documents: We developed detailed case studies, service delivery examples, and business continuity plan that can now be used across other bids.
-
Capability building: We advised Pressed4Time’s internal team on effective contract mobilisation planning, enabling smoother implementation once awarded.
-
Sustainability positioning: We strengthened the presentation of Pressed4Time’s eco-friendly credentials to align with ATU’s carbon reduction and green procurement goals.
CUSTOMER FEEDBACK
“We can’t thank TenderHelp enough for their professional and patient support, they not only created an excellent, successful bid for us, but went above and beyond to help us through our first public sector procurement process. This is our first public sector / higher education contract win and is now one of our most valuable contracts - thank you to Mike who helped us win this contract, and beat several larger national and international suppliers!”
Aine Devlin, Pressed4Time Director